An IPPBX (IP Private Branch Exchange) is a phone system that routes calls over the IP network instead of traditional analog lines. It supports VoIP handsets, mobile softphones, conferencing, call recording, IVR auto-attendants, and integration with CRM systems.

Can I keep my existing phone numbers when moving to IPPBX?

Yes. Iraqi telecom operators support number portability for fixed lines onto SIP trunks. TSB Smart Tech handles the porting paperwork and migration with zero downtime.

What IPPBX brand does TSB Smart Tech install?

Zycoo IPPBX appliances with Yealink VoIP handsets is our standard. Both are interoperable, well-supported in the region, and significantly more cost-effective than Cisco or Avaya equivalents.

Can the IPPBX support remote workers?

Yes. Yealink softphones run on Windows, macOS, iOS, and Android with the same extension number and features as office handsets, secured via TLS/SRTP.

IPPBX & IP Telephony Systems

Step 1

Free site survey

Our engineering team conducts a free on-site assessment within 24 hours of your enquiry to understand the building, security risks, and integration requirements.

Step 2

Detailed design

We produce engineering drawings, equipment schedules, and a fixed-price proposal that complies with EN 54, BS 5839, or other applicable standards.

Step 3

Procurement and supply

We supply original manufacturer equipment from authorised channels (Detectomat, Hikvision, Zycoo, DSPPA, etc.) with full warranty.

Step 4

Installation

Certified technicians install the system to the approved drawings, including all cabling, mounting, configuration, and integration with adjacent systems.

Step 5

Commissioning and testing

Every device is tested, every cable certified (Fluke test reports for structured cabling), and the system is verified against the design specification before handover.

Step 6

Handover and training

We provide as-built drawings, test reports, operator training, and a maintenance manual. The system is registered for warranty.

Step 7

Ongoing maintenance

Annual maintenance contracts include scheduled inspections, software updates, parts replacement, and 24/7 emergency support with under-5-hour response.

IPPBX & Telephony

Overview

What We Deliver

IP PBX Systems (Cloud & On-Premise)

VoIP Phone Deployment

Unified Communications (UC)

Auto-Attendant & IVR

Call Recording & Analytics

Conference Calling Solutions

SIP Trunking Integration

Voicemail & Call Forwarding

Multi-Site Interconnection

Key Benefits

Reduced communication costs with VoIP

Professional call handling and routing

Scalable from small office to enterprise

Integration with existing network infrastructure

Remote work and mobile connectivity

Centralized management and monitoring

How We Deliver